Privacy Policy
At Cozyclane, your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have as a visitor or customer. By using our website www.cozyclane.com, you agree to the practices described here.
Information We Collect
We may collect the details you provide directly, such as your name, email address, or order information. In addition, we gather basic technical data like your IP address and browser type. This helps us keep our website secure and improve your experience.
Comments
When you leave a comment, we collect the data shown in the form, along with your IP address and browser type. This is done to help us prevent spam.
In addition, an anonymized string created from your email address (also called a hash) may be sent to the Gravatar service. This checks whether you are using their profile system. You can read the Gravatar privacy policy here: https://automattic.com/privacy/.
Once your comment is approved, your profile picture will be visible to the public alongside your comment.
Media
If you upload images to our website, please avoid files that contain embedded location data. This is because visitors can download and extract such data from uploaded images.
Cookies
Cookies help us make your browsing easier. For example, they can:
- Save your login preferences
- Remember your display settings
- Keep products in your cart
Some cookies expire when you close your browser, while others may last for up to a year. If you select “Remember Me”, your login will remain active for two weeks. Logging out will remove those cookies.
In addition, when you edit or publish an article, your browser may store a temporary cookie that contains the post ID. This cookie does not hold any personal data and expires after one day.
Embedded Content
Some articles or pages on our website may include embedded content such as videos, images, or links. Content from other websites behaves exactly the same as if you had visited those sites directly.
As a result, these external websites may collect data about you, use cookies, or track your interactions with their content. If you have an account and are logged in on those platforms, your activity may also be linked to your profile.
How We Use Your Dat
We use your information to:
- Process and deliver orders
- Communicate updates, offers, or promotions (if you subscribe)
- Improve your shopping experience
- Protect Cozyclane and our community from fraud or misuse
Who We Share Data With
We do not sell or rent your personal information. However, we may share limited data with trusted partners such as shipping providers or payment services. This is only done to complete your order securely.
If you request a password reset, your IP address may be included in the reset email for safety.
Data Retention
We keep your personal information only as long as necessary. For example, order records may be stored for legal or tax purposes. Comments and their metadata may be retained indefinitely so that we can recognize and approve follow-ups automatically.
If you create an account, your information will remain stored in your profile until you delete it. You can edit or remove your details at any time, except for your username.
Your Rights
You are in control of your data. At any time, you may:
- Request a copy of the personal data we hold
- Ask us to correct or update your details
- Request that we erase your data (except where laws require us to keep it)
To exercise these rights, contact us at info@cozyclane.com.
Where Data Is Sent
Visitor comments may be checked using an automated spam detection service. In addition, some data may be shared with partners who help us fulfill your orders safely.
Security & Protection
We take reasonable steps to safeguard your information. Although no online method is completely secure, we regularly review our systems to reduce risks and protect your privacy.
Policy Updates
From time to time, we may update this Privacy Policy. If changes are made, the new version will be posted here with the updated date. We encourage you to review this page occasionally to stay informed.