We’re Here for You

    At CozyClane, we believe shopping should feel as warm and personal as possible. That’s why our support team is always ready to assist you. Whether you’re browsing for the first time or have already placed an order, we make sure your queries are answered quickly, clearly, and with care. Every message matters to us, and therefore, we aim to make your experience delightful from start to finish.

    Why You Might Contact Us

    Our customers reach out for many reasons, including:

    • Asking about products before making a purchase
    • Tracking or updating an existing order
    • Sharing feedback, ideas, or suggestions to help us improve
    • Resolving shipping, returns, or payment issues

    👉 For quick answers, you can also check our FAQ page or learn more about our Return & Refund Policy.

    Helpful Tips for Faster SupportWhen contacting us about an order, please include your order number. This way, we can locate your details and provide accurate solutions without delay. Additionally, if your query is related to shipping, you may also track your package through India Post or your courier partner’s website for real-time updates.

    Share Your Experience with Us

    We love hearing from our community!

    • You can DM us your reviews on our Instagram to get featured in our stories.
    • Furthermore, don’t forget to snap a picture of your CozyClane product while using it — it makes your story look even more special and inspires other women to style their spaces beautifully.

    As a result, your feedback helps us grow, and your photos bring our brand to life.

    How to Reach Us

    We typically respond within 24–48 hours. Because we value your time, our goal is to resolve your queries as efficiently and thoughtfully as possible.

    Stay Connected

    In addition to email and phone, you can follow us on social media for updates, exclusive offers, and style inspiration. Our posts often include creative tips to make your space look cozy and aesthetic.

    At CozyClane, every query, suggestion, and message is valued. Indeed, we don’t just answer questions — we build connections. Ultimately, your journey with us matters, and we’re here to ensure it’s filled with warmth, trust, and style.

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