CozyClane — Terms & Conditions
When you shop with us, you agree to these terms. Please read them carefully, because they keep shopping safe, smooth, and fair.
1. Using Our Website
- You may browse and shop for personal use only.
- Do not copy our content or use the site for illegal activity.
- We update these terms often. Therefore, the latest version always applies.
- In addition, by using our site, you accept these rules.
2. Products & Availability
- We try to keep product details correct and updated. Still, mistakes may happen.
- Colors may look different on screens or in lighting. However, we try to show them clearly.
- If an item is sold out, we will cancel the order and inform you quickly. As a result, you may need to choose another product.
- For this reason, we suggest shopping early during sales.
3. Orders & Payments
- Add items to your cart and check out to place an order.
- Payments are handled safely through trusted gateways. Also, you will get a confirmation email after payment.
- If payment fails, the order will not go through. Consequently, you will need to try again.
- Moreover, you can contact us if you face payment issues.
4. Pricing & Offers
- All prices appear in INR (Indian Rupees).
- Discounts apply only during the valid time.
- Prices may change anytime. Even so, confirmed orders stay at the paid price.
- In other words, you pay the amount shown at checkout.
5. Shipping & Delivery
- We ship across India through reliable partners.
- Delivery usually takes 5–10 business days.
- You will get tracking details once the order is shipped. Meanwhile, you can check order status in your account.
- Delays may happen due to weather or strikes. In such cases, we will support you fully.
- Additionally, see our Shipping Policy for full details.
6. Returns & Refunds
- You may return items within 5 days of delivery.
- Products must be unused, undamaged, and in the original packaging.
- Refunds start soon after quality checks. Furthermore, we will notify you when the refund begins.
- For example, some products, such as hygiene items, cannot be returned.
- Finally, see our Refund & Return Policy for details.
7. Cancellations
- You may cancel your order before it ships.
- Once shipped, cancellation is not possible. Instead, you may request a return after delivery.
8. Privacy & Security
- We protect your personal details with care.
- Payments go through encrypted gateways. Additionally, we follow strict security steps.
- See our Privacy Policy for more details.
- Moreover, you can read safety tips on Consumer Affairs India.
9. Intellectual Property
- All designs, images, and text belong to CozyClane. Please note, you cannot copy or reuse them without permission.
- Therefore, we ask you to respect our original work.
10. Limitation of Liability
- We are not responsible for courier delays or misuse after delivery.
- Nevertheless, we always work with you to solve issues fairly.
- If suitable, we may offer store credit.
11. Contact Us
📧 Email: support@cozyclane.com
📞 Phone: +91 9274570462
Moreover, you can read safety tips on Consumer Affairs India
In conclusion, thank you for shopping with CozyClane.